Clear marketplace order guidance for Swift Runner customers.
Swift Runner LLC currently directs purchases through authorized marketplace and retail channels. This page explains how shipping, returns, refunds, exchanges, and product support are handled.
Shipping & Returns Policy
Swift Runner LLC products may be purchased through authorized online marketplaces, retail partners, and official sales channels listed on our website.
Shipping
Shipping options, delivery estimates, and shipping fees are shown by the marketplace or retailer at checkout. Delivery timing may vary depending on the purchase channel, customer location, carrier availability, and fulfillment method.
Swift Runner LLC does not process direct checkout payments on this website unless clearly stated on a product page or checkout page.
Returns, Refunds & Exchanges
Returns, refunds, exchanges, and order cancellations must be handled through the original marketplace or retailer where the product was purchased.
If your order was placed on Amazon, eBay, TikTok Shop, or another marketplace, please follow that marketplace’s return and refund process from your order page.
Product Support
If you need product guidance, documentation, usage support, or help identifying the correct support path, contact Swift Runner LLC support and include your product name, purchase channel, order number if available, and a brief description of your request.
Support: support@swiftrunnerusa.com
Damaged or Incorrect Items
If your product arrived damaged, incorrect, or incomplete, please contact the marketplace or retailer where the order was placed. You may also contact Swift Runner LLC support for product-related guidance.
Last updated: May 2026
Choose the right next step.
Wholesale Shipping
Wholesale shipping is reviewed after the order request is submitted. Shipping costs depend on order quantity, carton count, destination, carrier rates, and fulfillment method.
If a wholesale request is approved, shipping and handling may be included in the final secure Stripe invoice before payment. Orders are fulfilled only after payment is received and cleared.
International wholesale shipping is reviewed case by case. International buyers are responsible for customs duties, import taxes, brokerage fees, and compliance with local import requirements.